{"id":322,"date":"2015-03-16T12:28:36","date_gmt":"2015-03-16T12:28:36","guid":{"rendered":"http:\/\/hb-themes.com\/themes\/highend\/minimal\/?page_id=4"},"modified":"2026-05-17T04:03:05","modified_gmt":"2026-05-17T04:03:05","slug":"work","status":"publish","type":"page","link":"https:\/\/www.benhaagdesigns.com\/?page_id=322","title":{"rendered":"Work"},"content":{"rendered":"
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Lead by Design<\/h1><\/div>
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I’m a senior UX leader with 15+ years of experience designing and shipping products for enterprise and commercial platforms \u2014 and building the teams that make it happen.<\/h2><\/div>
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Selected Works<\/h5>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/4″][vc_column_text css=””]\n
001<\/h6>\n

Shop Anywhere<\/strong><\/a><\/p>\n

Research \u00b7 User Experience \u00b7 User Interface \u00b7 Prototyping<\/h6>\n
<\/h5>\n
Redesigned the commercial mobile app experience for on-the-go mechanics \u2014 contributing to 2x growth in the mobile commercial channel.<\/h5>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/4″][vc_column_text css=””]\n
002<\/h6>\n

AutoZone Retail App Refresh<\/strong><\/a><\/p>\n

User Experience, Information Architecture, Usability, Research, Prototyping, User Flows<\/h6>\n
<\/h5>\n
Led the UX refresh of the retail mobile app through two years of agile delivery \u2014 resulting in record sales and a promotion to UX Manager.<\/h5>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/4″][vc_column_text css=””]\n
003<\/h6>\n

Vehicle Card Redesign<\/strong><\/a><\/p>\n

Research \u00b7 User Interface \u00b7 Component Design<\/h6>\n
<\/h5>\n
Unified vehicle management across the retail mobile app, surfacing a critical user action consistently across the Home, Shop, and Vehicle tabs for the first time.<\/h5>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/4″][vc_column_text css=””]\n
004<\/h6>\n

My Saved Carts Redesign<\/strong><\/a><\/p>\n

Design Strategy \u00b7 User Interface \u00b7 Information Architecture<\/h6>\n
<\/h5>\n
Delivered a phased design strategy for B2B buyers \u2014 mapping a clear, iterative path from a rigid table layout to a scalable, data-rich cart experience.<\/h5>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=”custom” css=”” accent_color=”#1A343D”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1778910061779{margin-bottom: 0px !important;}”]\n
Additonal Work<\/h5>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]
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005<\/h6>\n

Concept Exploration<\/strong><\/a><\/p>\n

Strategy \u00b7 Navigation \u00b7 Design Systems<\/h6>\n
<\/h5>\n
Led a team concept sprint to reimagine the B2B web header \u2014 simplifying a confusing vehicle management interaction and consolidating a fragmented layout into a unified, scannable experience.<\/h5>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/4″][vc_column_text css=””]\n
006<\/h6>\n

USCMC<\/strong><\/a><\/p>\n

Content Audit, Information Architecture, Wireframing, User Interface<\/h6>\n
<\/h5>\n
Redesigned a healthcare organization’s web presence from content strategy through high-fidelity comps \u2014 improving clarity and trust for patients and partners.<\/h5>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/4″][vc_column_text css=””]\n
007<\/h6>\n

Areotropolis<\/strong><\/a><\/p>\n

Research, User Experience, User Interface, Prototyping<\/h6>\n
<\/h5>\n
Designed a stranded traveler app end-to-end in a timed interview challenge \u2014 from user research and branding through interactive prototype and panel presentation.<\/h5>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/4″][vc_column_text css=””]\n
008<\/h6>\n

Medical Website Design – Big Fish<\/strong><\/a><\/p>\n

User Interface Design<\/h6>\n
<\/h5>\n
Executed production UI for healthcare clients at a Memphis agency \u2014 applying user-centered design principles in a fast-moving environment.<\/h5>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_separator color=”custom” css=”” accent_color=”#1A343D”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1778652842668{margin-bottom: 0px !important;}”]\n
Clients & Employers<\/h5>\n[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/4″][vc_single_image image=”759″ css=””][vc_single_image image=”762″ css=””][\/vc_column][vc_column width=”1\/4″][vc_single_image image=”760″ css=””][vc_single_image image=”766″ css=””][\/vc_column][vc_column width=”1\/4″][vc_single_image image=”761″ css=””][vc_single_image image=”764″ css=””][\/vc_column][vc_column width=”1\/4″][vc_single_image image=”765″ css=””][vc_single_image image=”763″ css=””][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row]\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_separator color=”custom” css=”” accent_color=”#1A343D”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=”.vc_custom_1778652553040{margin-bottom: 0px !important;}”] Selected Works [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/4″][vc_column_text css=””] 001 Shop Anywhere Research \u00b7 User Experience \u00b7 […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-322","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":false,"jetpack_shortlink":"https:\/\/wp.me\/P7Sxgj-5c","_links":{"self":[{"href":"https:\/\/www.benhaagdesigns.com\/index.php?rest_route=\/wp\/v2\/pages\/322","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.benhaagdesigns.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.benhaagdesigns.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.benhaagdesigns.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.benhaagdesigns.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=322"}],"version-history":[{"count":39,"href":"https:\/\/www.benhaagdesigns.com\/index.php?rest_route=\/wp\/v2\/pages\/322\/revisions"}],"predecessor-version":[{"id":831,"href":"https:\/\/www.benhaagdesigns.com\/index.php?rest_route=\/wp\/v2\/pages\/322\/revisions\/831"}],"wp:attachment":[{"href":"https:\/\/www.benhaagdesigns.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=322"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}